Frequently Asked Questions

Below are some commonly asked questions, if there is anything else you would like more information on please don't hesitate to contact me

Are You A Registered Massage Therapist(RMT)?

I am a 2018 Graduate from Vancouver College of Massage Therapy. I am set up to offer an official RMT receipt for you to bill to your extended health or do direct billing on your behalf.

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Do I Need to Wear a Mask?

With the recent surge in cases in BC, Masks have again been made mandatory in all public spaces in the province. Please wear a mask to your treatment, you will be required to wear one in my treatment room as well. If you find it hard to breath let me know, I have paper surgical masks that are easier to wear. Hopefully this can be relaxed as cases go down.

How long should I book a treatment for?

If this is your first time seeing me I would suggest booking for one hour. This gives enough time for a proper assessment, treatment and homecare. Although I have options for 30 min and 45 min treatments these times are best used for those I have seen before.

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Where are you located?

I am working in my own studio space on Granville Street in the Rogers hertiage building. It is located at 470 Granville Street in the downtown core. I am minutes away from both the Expo and Canada lines and many buses pass by in the area.

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What is your avilability?

Monday, Tuesday, Wednesday, Thursday 9:30am-7:30pm, Friday 9:30am-11:30am, and Saturday/Sunday 9:45am-11:30am

Mon-Thurs I am somewhat flexibile with time and can come in earlier or stay later if that helps with your schedule, just be sure to reach out to me in advance.

Do You Do Last Minute Bookings?

I can do same day bookings. Either reach out directly by text or book online. My online booking will let you book outside of 3 hours. Anything less please reach out to me directly. If I don't reply it is because I am likely already in treatment and can't reply right away.

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I can't find my preferred time. What should I do?

If you are looking for a date/time outside my schedule please email or text me directly. I am happy to come in a bit earlier and stay a bit later in the day to help regular clients.

What Payment Options are Available?

I accept Cash, VISA, Mastercard, Debit, AMEX, E-transfer (I love) as well as direct billing to your extended health.

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What is the Tipping Procedure?

As a Registered Massage Therapist I do not accept tips. Some great non-monetary way of tipping is to pay with E-transfer or debit as these options cost me less. Referrals is another great way to help build up my client base. Also a quick social media post goes a long way!

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What is your massage style?

I provide therapeutic massage. I have worked a number of years at a local spa so I can incorporate relaxation massage as well. Through my massage therapy program I have learned a variety of Swedish Massage techniques to help with pain, anxiety and muscle soreness. My style is a combination of light and deep tissue massage. I enjoy incorporating myofascial release, muscle energy, mobilization and stretching to my treatment. Not all of these modalities are used with every patient, and are incorporated as needed into the session. I would also say that no two treatment are ever the same and my spa background has resulted in me having a more flowing type of massage. You will enjoy my massage if you like deep pressure mixed with lighter techniques, if you have a therapeutic issue you want help with or if you want to zone out and have a relaxing massage.

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Do I have to be completely undressed?

Skin on skin contact is ideal for Swedish massage. However, this is your treatment and you should dress down to your comfort level. If that is fully clothed I can work over clothing. You will be draped at all times and when I am working on a certain body part then I will undrape and redrape after I am finished on that area before moving on. If working on the abdomen both men and women are covered the same with a towel across the chest.

Consent is important and I will discuss with you areas that will be touched or undraped before the treatment to get your consent before we start your treatment.

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How Many Visits Will I Need?

The number of visits will depend on your problem and each individual responds differently to treatment. After your intake and assessment, we can discuss your treatment plan and suggested rehab program together.

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Do I have to cover myself with a sheet or towel?

In my practice you are draped with a sheet and a top sheet/blanket. This is the standard practice in British Columbia. If you find yourself hot during the treatment uncovering the feet helps to cool down if you are cold I can add another blanket.

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How long will a massage treatment last?

I am currently set up to do 30, 45, 60, 75 and 90 minute massage bookings. 60 minutes allow for a good massage that covers most of the body. If you would like more focus on certain areas we can discuss what can be done in the time we have.

Alternatively, a 90 minute session will allow for a full body treatment but also more specific area of concern. 75 minutes is just the right amount of time for a full body massage while 45 minutes is good for a specific area of focus. A 30 minute treatment is best used as a subsequent treatment after you have seen me and will only be working on a specific area.

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How long should I book for a first treatment?

If you have never had a massage, or seldome go for massage I suggest at least an hour. If you have massage regularly or know what you want to achieve from your treatment then 75 or 90 min are options for you as well.

I would say that 45 min is the absolute minimum to book for a first treatment due to assessment and intake that is required before treatment on the table can start.

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What can I get in a 30 min treatment?

If this is your first massage with me then I recommend booking a 45 minute treatment. With 30 mintues, there might not be enough time for initial intake, COVID-19 screening, Consent for treatment, hands on treatment and homecare.

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What if I need to cancel my appointment last minute?

If you are canceling due to being sick then please cancel online or contact me to cancel your appointment.

If you simply forget you have an appointment, forgot or "something came up", you will be charged out of pocket. I do not bill to extended health plans for missed appointments.

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I'm sick, should I still come in?

Due to COVID19, if you are feeling unwell or have any of the symptoms of COVID19 please cancel your appointment and get tested.

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Do you do outcalls?

I can do outcalls to the downtown hotels and Lonsdale Quay hotels and residential areas of the Westend, West of Denman, Coal Harbour, Gastown, Yaletown, Downtown Vancouver and Lonsdale Quay in North Vancouver. Please email or text to discuss rates, transporation fees etc.

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How do I use my benefits? Do you take care of it?

Check out my Direct Billing page for the list of insurance providers I can bill to as well as the policies and procedures for direct billing. It is best to set up your billing in advance of your appointment.

When you book online you will be emailed a health intake form. Please fill this out and be sure to fill out the direct billing section to allow me to do direct billing on your behalf.

Alternatively, your receipt will allow you to claim your benefits directly with your own extended health plan if you prefer. A lot of extended health servies offer phone apps that are easy to set up and use.

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I might be late, do I get my full time?

The time you booked is YOUR treatment time. It does not start when you get on the table. Please text me if you are running behind. The time I have between clients is my clean up and charting time. Due to COVID-19 I value this time to create a safe treatment space.

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Do you do giftcards?

Yes, please email me directly if interested. Please note: an RMT receipt will not be issued to the payee as most insurance providers require the person paying for the treatment to receive the treatment.

Is massage therapy safe for pregnancy?

Yes, massage therapy is safe in all stages of pregnancy, though techniques and positioning are modified. If you have a condition you think limits you from having massage, please reach out to me directly to discuss your condition, as you can often continue getting massage with most conditions, with modifications to the treatment.