Booking Procedure & Policies

Please read before booking your appointment

Booking Your Appointment


Due to COVID-19 restrictions I am currently unable to do same-day appointments/walk-ins. When you book I will reach out to you personally via text/email to confirm I saw your appointment and set up a time to do COVID-19 prescreening 24-48 hours before your appointment. This is MANDATORY and if not completed your appointment will have to be rescheduled. More information is available on my COVID-19 page. I suggest checking this out before booking.

  • Payment: Direct Billing, Debit, Visa, Mastercard, Amex, Discover, E-transfer.
  • Due to COVID-19 please no cash payments at this time (if possible).
  • Should you need to cancel or reschedule your appointment due to sickness please let me know and we can reschedule for two weeks time. I am relaxing the 24 hour cancellation policy due to COVID-19.
  • Please arrive not more than 5 min early to reduce waiting in public space and to help with social distancing.

What to expect during your treatment:

  • Administration/Intake/COVID-19 Screening & Libability Waiver
  • Assessment & Consent for Treatment Plan
  • Treatment
  • Reassessment and Suggested Homecare

What else you need to know

Please be sure to no more than 5 minutes early to help reduce the number of people in the clinic due to COVID. If you have not filled out the online intake we can do this with a paper form in the treatment room. This will, however, take away from your hands on time.

Treatment will start with a short consultation in the treatment room to discuss your primary complaint and goals of treatment. I may perform an assessment during the time which can include a postural assessment, range of motion or special testing.

At this point we will discuss treatment plan, confirm consent for treatment and complete the COVID-19 consent waiver.

After your treatment, I will give you homecare suggestions (stretch/strengthen/ADL changes/ hydrotherapy) and a treatment plan to take home and a plan for when to return for follow up treatments if required.

The initial consultation and home care/follow up suggestions usually takes 5mins of your total appointment time. For this reason I suggest booking at least 45 minutes for your initial treatment.

Book at Sinclair Wellness Book at 407 Granville